Sarah Wagner-McCoy & Ryan Ghan (Listing & Buyer's Agent)
I think of Eleonore as our real estate Fairy Godmother—when we met her, we were fresh out of graduate school with twins on the way and a 400 square foot rental. Then, before we knew it, we were a family of four in a charming Eastmoreland cape! The real magic came with our second house purchase when we fell in love with a craftsman on Mount Tabor. It seemed too good to be true—great bones, space to grow, and within our budget! Eleonore showed me around on a Thursday and we arranged to come back with the whole family that weekend. On Friday morning, she texted me with the bad news: there was an offer on the house and another in the pipeline. We were only just starting to look and we weren’t even preapproved. I suspect most realtors would have left things there, but Eleonore isn't most realtors. She seems to know everyone in Portland, including the seller's agent. She convinced him to let us come see that house that afternoon and then to let us take the weekend to put together an offer. We would have to sell our house in order to buy the new one, but the trust she’s earned helped her make the case that our house would sell quickly if we had a little extra time to get it ready to put on the market. Getting a contingent offer accepted in a bidding war, moving eight years worth of stuff out in within a week, and getting our house, painted, staged, and sold within a month probably wasn't as easy as "Bibbody, Bobbidy, Boo," but Eleonore kept things running so smoothly that it’s hard to believe she’s not magic! She took multiple worried phone calls from the day our the sellers were reviewing offers, and I think her advice to offer more than asking sealed the deal. For the first three weeks, she patiently navigated with our ups and downs, our children’s sadness, our extended family’s fears about how quickly things were moving. I was worried that we would sell our house and then lose the new house if our contingent offer got bumped, so she went back to the seller and negotiated to get the house listed as pending while we raced to get our house on the market. It was an incredibly tight turn around, but Eleonore wasn’t afraid to roll up her sleeves and get in the muck with us—she was cleaning and moving and staging until the photographer came, bringing her own pottery and flowers to decorate and making the place look better than I ever thought it could. We moved out, and in just a week, the house looked move-in ready. Knowing Eleonore, we weren’t surprised when it sold it in a day for more than the asking price! At the end of July, we left for a three-week international trip—not the best timing, given the move, but we’d booked it before we knew we’d be buying a house! Eleonore handled everything while we were gone, managing the counter offers and the final repairs, reassuring us over a crackling cell phone connection about each little bump in the road. The week we returned, we met her at the title company to sign the deed and the following week, we got keys to the new house. Even then, Eleonore’s work wasn’t done. The contractor who had done the repairs on our previous home was ready to help us fix up the new one, and she helped us negotiate with him as we tried to figure out how to get things ready to move in quickly and within our budget. The work is going along and every time I visit the new house and look out at the views, I feel a surge of joy. We’ve called on her Eleonore repeatedly for advice since we first met her, and she’s always been game to take me to see houses I’ve liked over the last eight years. I think she knew this was “the one.” If Eleonore hadn’t helped us find our first home, we never would have had the equity to buy our new one, and I think the only reason we even had a shot at buying our new one is that Eleonore made it happen. We want to raise our kids here and grow old together, and we love planning for years of happiness in this house together. We are so grateful that Eleonore pulled this off! What a wonderful dream come true.
“Eleonore knew exactly what to do to get the house we wanted. She was incredibly fast to respond to questions or paperwork requests and amazing with communication throughout the entire process. She stayed on top of other contacts to keep the process moving swiftly and efficiently. She set us up with a great home inspector and was there to lean on throughout the entire process. We are now in a home that we absolutely love thanks to Eleonore’s hard work!”
Robert Rosenbaum (Sellers Agent)
Eleonore Reiter served as our real estate agent when we moved out of state. We were extremely pleased with all the work she did for us. She was available and responded promptly to our texts, emails, and phone calls. She helped us decide on an asking price, based on comparable listings in our area. Throughout the process, Eleonore helped us with all the paperwork and the many documents that are involved with the sale of a house. She patiently explained each one to us, walked us through page by page, so that we understood what it all meant. Preparing the house for sale was something Eleonore excells at. She knew how to make our home look good for potential buyers. She works with an excellent stager who made our home look wonderful. After the inspection, Eleonore helped us take care of repairs. She has an extensive network of people who could take care of minor painting, and plumbing and other issues that arose. After we had moved, Eleonore kept an eye on the house and took care of anything that came up, including replacing lightbulbs. She continued to give us excellent service. We unknowingly entered the housing market just as it was changing. Suddenly people were not buying. Eleonore did a very good job of us helping us understand what was going on, and adjust our expectation. When the offers came in, Eleonore helped us decide how to approach them in light of the new market. When we did sell our house, we were happy with the result. We felt that the offer was fair. Eleonore has worked in the Portland real estate market for many years. With her experience, we had a positive experience and outcome. She guided us well. We recommend her highly.
Mike Mobley (Sellers Agent)
Now, like most of you, I had this picture in my head of what realtors do. They show a few houses, help pick the best offer, manage some paperwork for 30 days, and presto! They collect a big commission. Boy, what I didn't know became apparent over the next many months. In 2018, I was the trustee of my mother's estate, which included a large older home in Portland, Oregon. I live in San Diego, which created a significant logistical challenge to selling an older home in Portland and winding down an estate. In addition, the house needed major upgrades in order to sell. Where do I start!?! I don't know contractors and I knew nothing about remodeling a home! Through referrals I was fortunate to find and engage Eleonore to sell our house. I had never met her before, but her reputation for being a top realtor in the West Hills proceeded her. From the minute Eleonore accepted the engagement she was tenacious! She worked daily on the project and made it her sole focus. She pulled strings with her vast network of contractors and service providers to get the remodel done. In addition, she spent countless hours at home appliance stores, carpet stores, paint stores, Home Depot (buying cabinet handles, light bulbs, etc.) and many other places in order to get the remodel done quickly as the market was turning south. She provided invoices for every expense and gathered lien waivers from major contractors. It took 6 more months, a lot of additional work, and a 4th escrow, but we finally we sold the house for a wonderful price! More important to me than what she did, is how she did it. These were some very stressful and emotional times. All of our family struggled with the loss of our matriarch and watching the family home being prepared for sale. Everyone gave Eleonore their input including family, friends, and neighbors. She took it from all sides and handled all of it with so much class, professionalism, and genuine care. I am now convinced that she would have been a great psychologist! We have become friends through this journey and in that way I am saddened that this chapter of my life is over. Although, I might still text her whenever I need some advice! She is an amazing person and the most talented realtor I've ever known. Stop looking! Go no further! Your realtor is right HERE!
Now that we have completed the "trifecta," Joan and I want to let you know how much we have appreciated your support over the past year and a half. The trifecta in this case is of course the sale of Joan's home, your help in finding our dream home and finally the sale of Don's home of the past 48 years during a time of declining market activity. We always felt we were getting the best industry advice available but your support far exceeded what we consider normal. You were quick to pitch in with your own time to help us prepare our homes for sale and you always had a ready resource when needed to complete a repair or add an improvement to enhance the salability of our homes. To be sure, the process was time consuming and arduous but with your expert help, always given with a smile, we perservered and feel we received full value and then some from your efforts. Thank you very much, Eleonore... thanks for being there for us with your ever-present encouragement and can-do attitude.
Smooth, seamless and professional are the words that come to my mind when I reflect on our recent home purchase with Eleonore Reiter as our realtor. My husband and I were able to develop a personal relationship with her while feeling like she had our best interests in mind. I can imagine that representing both the buyer and the seller could be tricky at times, but Eleonore proved to handle this situation with ease and expertise. She was dedicated to making our transaction the best experience and was extremely responsive with educated answers to any question we had. I highly recommend Eleonore if you are looking for a competent and caring realtor to buy or sell a home with.
Joseph & The Contorer Family (Seller & Buyer's Representation)
We can’t thank Eleonore Reiter Realtor Extraordinaire enough! We worked with her for almost a year continuously during a very trying time for our family. She went way above and beyond any remotely routine level of expectations of an agent. Thanks to her efforts and expertise, our family was able to complete the lengthy involved process of preparing an older home for a proper sale as well as then also purchasing a new home and remodeling and retrofitting the home for our specialized needs. All of this was remarkably, efficiently completed, including both of the actual extensive transactions in less than 6 months! I would especially recommend her talents for anyone interested in properties in the treasured Vista Hills Neighborhood of Portland, where I grew up and have now lived in 3 properties in the last 35 years. We would definitely utilize her again and refer her with highest regards to any prospective client looking to buy, sell, remodel or most any other real estate-related needs or interests. Thank you for everything Eleonore!